Retail Janitors Receive Settlement Payments in Class Action Lawsuit in Contracted Cleaning of Macy’s, Herberger’s Stores

Victory - payments smallest

Twin Cities retail janitors organizing with CTUL have now recovered over $1.2M in stolen wages

Minneapolis, MN – Retail janitors employed by Capital Building Services Group (CBSG) to clean Macy’s and Herberger’s stores around the Twin Cities gathered at the office of Centro de Trabajadores Unidos en Lucha (CTUL) today to receive their settlement payments from a wage theft lawsuit against CBSG.

“Getting this check today means that by organizing together we were able to win back what Capital had stolen from us,” said lawsuit plaintiff Leticia Zuniga, a CTUL member and CBSG employee who cleans a Herberger’s store in the Twin Cities. “Wage theft had been going on for a long time and neither the stores nor the public knew. By standing up for our rights together and speaking out, workers made justice a reality.”

In May 2015, retail janitors organizing with CTUL took legal action against the cleaning contractor CBSG, with claims that janitors who cleaned Macy’s and Herberger’s stores were paid less than minimum wage and did not receive overtime pay, among other offenses. The deal, which was reached at the end of February 2016, covers back wages and damages as part of a class action lawsuit against Capital Building Services Group (CBSG; case 15-CV-02498). The settlement includes injunctive relief, ensuring that all employees will get paystubs and will have the option to get paid by check.

Retail janitors organizing with CTUL in the Twin Cities have now won over $1,000,000 in wage theft settlements in the past three years that have gone directly into workers’ pockets. Other cases of wage theft in the retail janitorial industry include:

· A 2015 lawsuit against Kimco Services, settled for an undisclosed amount, involving workers who cleaned Kohl’s and other stores and complained of having to work up to 35 unpaid hours per week.

· A 2013 settlement for $675,000 in a class action suit against Diversified Maintenance Systems by janitors who cleaned Sears, Best Buy and other stores in the Twin Cities.

· A 2008 finding by the U.S. Department of Labor’s Minneapolis District Office that National Floor Maintenance had not paid the required overtime to more than 100 workers cleaning Lunds & Byerly’s stores in the Twin Cities.

Retail janitors and CBSG employees say the fight is not over. “I will continue to organize and fight for my rights because Capital still needs to be a more responsible company,” Zuniga said. “We need materials and protective gear, we deserve to earn a living wage, and we want a fair path to forming a union so workers have a voice on the job. I know other retail janitors who are struggling with similar problems so we will continue fighting until we improve standards in the whole industry.”

Retail janitors are continuing their campaign by organizing actions around the Back to School sales season, calling on retail stores like Kohl’s to adopt a Responsible Contractor Policy.


Centro de Trabajadores Unidos en la Lucha (CTUL) is a low-wage worker led organization that is organizing for fair wages, fair working conditions, and a voice in the workplace for all workers in the Twin Cities metro area.